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PRIVACY POLICY
Ace Chauffeured Car Rentals Private Limited is Car Rental & travel management company having its registered office in Navi Mumbai, currently offering car rental & other travel auxiliary services all over India. It specializes in handling Corporates & Leisure travelers from all over the globe. Since we are strongly committed to your right to privacy, we have drawn a privacy statement in place with regards to the information we collect from you.
We use a secure server for credit card transactions to protect the credit card information of our clients and Cookies are used to store the login information.
With whom the site shares the information it collects/tracks?
Our entire passenger’s arrival, departure, stay & contact details will be securely stored with us without allowing its access to anybody except authorized referrers & concerned channel partners where necessary details are ought to be communicated. All information asked on our online payment gateway & IVR facility will be accessed & processed by our payment gateway partner Avenues India Private Limited.
Do all visitors have to pay?
Any visitor with a valid order ID & an agreed amount can make a payment through our website. Payments against the services requested will have to be made in advance. Additional interim advance, final balance due or refund due will be communicated by us from time to time to the concerned parties.
How Ace Chauffeured Car Rentals Private Limited team can contact you?
Our trained & authorized staff members will contact you either for services, sales or payment follow-ups through various communication modes like mobile no., landlines no, email, sms, mms, voice IVR, usso, wap messages etc, which is not of the 140 series.
Notice: We reserve all rights to make any changes in our privacy policy from time to time because of security reasons. Any concerns in this regard may be addressed at vineet@acegroupinc.com
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TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY YOUR POSITIVE ACTS OF ACCESSING ACE CHAUFFEURED CAR RENTALS PRIVATE LIMITED, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS AND CONDITIONS, YOU SHOULD NOT ACCESS OR USE ACE CHAUFFEURED CAR RENTALS PRIVATE LIMITED.

COMMERICAL TERMS & CONDITIONS
TOLL, PARKING, PERMIT, STATE TAXES, ETC WILL BE PAID BY THE PASSENGER DIRECTLY KMS AND HRS TO BE CALCULATED ON GARAGE TO GARAGE BASIS FRACTIONS OF HRS WILL BE ROUNDED OFF TO NEXT WHOLE HOUR. NIGHT ALLOWANCE - APPLICABLE IF VEHICLE REQUESTED/ USED/ RETURNED/DETAINED AFTER 12 MIDNIGHT AND/OR BEFORE 6AM, EXCEPT BANGALORE (WHERE IT IS AFTER 10PM AND BEFORE 6AM) & HYDERABAD (WHERE IT IS AFTER 9PM AND BEFORE 7AM) & IN LOCAL AS WELL AS OUTSTATION TRAVEL DRIVER ALLOWANCE - APPLICABLE ON PER CALENDER DAY BASIS, DURING OUTSTATION USAGE ONLY OUTSTATION JOURNEYS TO BE CALCULATED FOR MINIMUM 300KMS/ DAY AT HYDERABAD & 250KMS/ DAY FOR REMAINING CITIES OR AS APPLICABLE IN LOCAL MARKETS OR AS COMMUNICATED AT THE TIME OF RESERVATION. RATES TO BE OBTAINED ON REQUEST BASIS. CORPORATE DEALS ARE WORKED OUT FOR LOYAL CUSTOMERS. SERVICE TAX AT PREVAILING RATE ANNOUNCED BY GOVERNEMENT OF INDIA WITHOUT CLAIMNING ANY ABATEMENT WILL BE APPLICABLE ON THE GROSS RENTAL CHARGES INCLUDING PARKING AND OTHER INCIDENTAL EXPENSES. RATES ARE SUBJECT TO FUEL HIKES, GOVT. POLICIES & MARKET FORCES ACE CHAUFFEURED CAR RENTALS PRIVATE LIMITED RESERVE THE RIGHT TO AMEND, WITHDRAW & INTRODUCE FURTHER & EXISTING TERMS & CONDITIONS AS & WHEN REQUIRED.

SERVICE LEVEL TERMS & CONDITIONS
DISPUTES/ REMARKS/ SUGGESTIONS IF ANY WITH REGARDS TO SERVICES SHOULD BE MENTIONED IN DETAIL WHILE SIGING OFF THE DUTY SLIP/ TRIP SHEET/ TRIP VOUCHER. WITHOUT WHICH IT WILL BE CONSIDERED AS CUSTOMER HAS AVAILED SERVICES SATISFACTORILY & NO DISPUTES WILL BE ENTERTAINED THEN AFTER. DO GET IN TOUCH WITH US AT OUR HELPLINE NOS. IMMEDIATELY IN CASE YOU FIND ANY DIFFICULTY OR DEVIATION FROM EXPECTED STANDARD OF SERVICES. WE STRONGLY ADVISE ALL PASSENGERS TO RECONFIRM & WRITE THE OPENING & CLOSING KMS & TIMINGS & DROPOFF PLACE WHILE SIGNING OFF THE DUTY SLIPS/ TRIP SHEETS/ TRIP VOUCHERS. NO DISPUTES REGARDING THE USAGE WILL SUSTAIN IN CASE PASSENGER FAILS TO MENTION THESE IMPORTANT DETAILS. DO GET IN TOUCH WITH US AT OUR HELPLINE NOS. IMMEDIATELY IN CASE YOU FIND ANY DIFFICULTY IN HAVING ABOVE EXECUTED. ALL SORT OF CHARGES I.E. TO BE PAID ONLINE OR BY IVR OR BY ANY OTHER MODE USING AVENUES INDIA PRIVATE LIMITED WILL BE SUBJECT TO MUTUAL AGREEMENT & ONLY AFTER AVAILING CUSTOMERS APPROVAL VERBAL AND/OR WRITTEN. EXCESS CHARGE IF ANY SHALL BE REFUNDED AS EARLY AS POSSIBLE AFTER ASCERTAINING THE SAME.
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